Refund policy
Effective immediately — subject to change
At Coffee & Crossovers, we stand behind every order. If something isn't right, we're committed to making it right.
Eligible Refund Situations
We issue refunds for the following:
• Items received that differ from what was ordered
• Products that arrive damaged or defective
Timeframe
Refund requests must be submitted within 30 days of delivery.
How to Request a Refund
Contact us at support@coffeeandcrossovers.com with your order number and a brief description of the issue.
We'll follow up promptly to resolve it.
Care & Longevity
For best long-term results, please follow the washing and care instructions included with your order.
Policy Updates
This Refund Policy is subject to change at any time without prior notice. For the most current version, contact us at support@coffeeandcrossovers.com.